Set X Follow Points

Once this points program is activated, customers can earn points by following the store's X account, helping boost brand visibility and social media engagement.

This guide outlines the setup process, including operational applications and critical considerations.

Set Point Rules

Click Add ways to earn -> Follow X -> Add.

• Rule name: Provide a name for this reward rule to facilitate easy management.
• Earn points: Specify the number of points awarded for following your X account.
• Your X username: Enter a valid URL to ensure points are correctly awarded for actions taken on the correct page. This field must not be empty.

Preview and Publish

Check your settings in the Summary section to the right. The system provides a real-time summary here. Once you confirm the details, click Save to activate the rule.

You can manage this rule—view, edit, enable, or disable it—via the Earn points list.

TIP

Use the status switch to easily toggle this rule on or off.

FAQ

Q1: What happens if a customer unfollows the account, will the points be deducted?

A: Our system doesn't track whether a customer actually follows the account or not, so once points are awarded for sharing, they will not be deducted if they unfollow the account.

Q2: What if my X account URL fails validation?

A: Ensure the URL is correct and reflects a valid Facebook page. The system checks URLs against a set pattern. If the URL is correct but validation fails, verify it includes the entire path necessary to navigate directly to your page.

Q3: Can I adjust how often points are awarded for likes?

A: Currently, points for following are awarded only once per customer and cannot be adjusted.