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Set Facebook Sharing Points

Sharing points can significantly increase your brand's visibility on social media. When customers share your store's designated link on Facebook, they earn points.

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Due to technical limitations, our system cannot automatically track a user’s social media activity. Nevertheless, this setup remains effective for enhancing social media interaction through point incentives.

This guide outlines the setup process, including operational applications and critical considerations.

Set Point Rules

Click Add ways to earn -> Share Facebook link -> Add:

  • Rule name: Provide a name for this reward rule to facilitate easy management.
  • Earn points: Specify the number of points awarded for sharing your Facebook page.
  • Your Facebook page URL: Enter a valid URL to ensure points are correctly awarded for actions taken on the correct page. This field must not be empty.
  • Set earning frequency: Choose how often points can be earned from sharing, such as daily, weekly, monthly, yearly, or only on the first sharing post.

Preview and Publish

Check your settings in the Summary section to the right. The system provides a real-time summary here. Once you confirm the details, click Save to activate the rule.

You can manage this rule—view, edit, enable, or disable it—via the Earn points list.

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Use the status switch to easily toggle this rule on or off.

FAQ

Q1: What happens if a customer cancels their share, will the points be deducted?

A: Our system doesn't track whether a customer has actually made or canceled a share, so once points are awarded for sharing, they will not be deducted if the sharing is canceled.


Q2: What if my Facebook page URL fails validation?

A: Ensure the URL is correct and reflects a valid Facebook page. The system checks URLs against a set pattern. If the URL is correct but validation fails, verify it includes the entire path necessary to navigate directly to your page.


Q3: Can I adjust how often points are awarded for sharing?

A: The frequency of earning points for sharing is uniformly set for all customers and does not support individual customization. To prevent fraud, we advise against setting the frequency too high.