Privacy Policy

Markivo (hereinafter referred to as "we") respects individual privacy and collects, uses, or discloses your information only as outlined in this Privacy Policy. We acknowledge the privacy rights of every individual and understand our responsibility to protect the confidentiality of personal information. This Privacy Policy applies to the applications we develop on https://apps.genstore.ai/. Additionally, unless otherwise stipulated, we reserve the right to update our Privacy Policy at any time, and such changes will take effect immediately.

Please note that this Privacy Policy is an integral part of our product's terms and conditions of use.

Merchant's Customers

When providing services to merchants, we may obtain your personal information. We process this personal information on behalf of the merchant and recommend that you review the merchant's privacy policy. For any complaints, questions, or requests, please contact them directly.
When customers use our services directly, we also obtain and control the customer's personal information.

Merchants

Most of the information we collect about merchants is business information rather than personal information. We use the collected information to support and better understand our merchants, and to provide and improve our services.

The information we collect is detailed in the table below:

Category of Information	Examples of Information Collected	Purposes
Customers of Our Merchants
Account Information	Name, contact details, account usage information	To facilitate your use of the application
Behavioral Data	Browsing, search, and click behavior on third-party platforms (e.g., Google)	To promote our services and merchants based on your preferences
Device and Geolocation Information	Device type, OS, browser; GPS data, IP address, or manually shared location	To recommend nearby merchants and products based on your location
Product, Service, and Order Information	Product details, shopping cart, order information	To promote our services and merchants based on your preferences
Preferences	Types of stores, budget, favorite stores, etc.	To tailor recommendations
Interaction Data	Comments, posts, social interactions, clicks, browsing	To analyze user engagement and improve services
Contact Information	Name, email, mailing address, city, etc.	To market services and communicate with you
Merchants
Account Information	Advertising account, payment information	To provide basic application services
Product and Service Information	Content of uploaded products/services	For product promotion and traffic acquisition
Sales and Advertising Data	Sales conversion data from advertising	To optimize advertising campaigns
Website URL Data, Internal Link Data	Product links, service links on the website	To analyze SEO performance and internal link relationships
Communications	Emails and other communications sent to us	To communicate with you, test services, and improve marketing

We strictly adhere to this Privacy Policy and relevant laws when collecting, using, storing, and disclosing your information, always with your consent. While providing this information is optional, refusing to share personal details may limit your access to our application.

For merchants and users in the European Union, the collection, use, storage, and disclosure of your personal information will also comply with the General Data Protection Regulation (GDPR) (EU 2016/679).

(2) Purpose of Information Collection

We collect personal information to:

Provide services and operate the application.
Send notifications and marketing emails about our products/services.

To unsubscribe from emails, use the link at the end of our emails. Note: Unsubscribing does not stop account-related updates.

(3) Disclosure of Information to Third Parties

We do not sell personal information. However, we may disclose it to third-party service providers assisting us in processing data for purposes outlined in this policy.

(4) Information Security

Your information is stored in a protected network environment. However, internet data transmission is not 100% secure. By consenting, you accept inherent risks.

Data is stored on U.S. servers. Non-U.S. users consent to data transfer to the U.S. by using our services.

(5) Cookies and Other Tracking Technologies

This website does not use Cookies to store or track user data.

(6) Third-Party Links

Links to third-party services (e.g., social media) are not governed by this Privacy Policy.
Review third-party privacy policies before interacting with their platforms.

(7) Children's Privacy Policy

We collect personal information from children under 13 only with parental/guardian consent. Contact us immediately if you believe a child under 13 has provided information without consent.

(8) Data Retention

We retain personal information only as long as necessary for stated purposes or to comply with legal requirements.

(9) Information Deletion

To correct, update, or delete your information:

Modify your profile within the application.
Contact our Privacy Officer (identity verification may be required).

General/anonymous data from terminated accounts may be retained for database integrity.

(10) Special Provisions for the European Union

EU residents may request access, correction, or deletion of personal information. Contact us using the details below.

(11) Contact Us

Company Name: Weimob Global Limited
Company Address: RM 509 5/F THE CLOUD 111 TUNG CHAU STREETTAI KOK TSUIKL, HK, HK, 999077, HK
Email: [email protected]
Recipient: Data Protection Officer
Last Updated: 2025.05.20