Markivo (hereinafter referred to as "we") respects individual privacy and collects, uses, or discloses your information only as outlined in this Privacy Policy. We acknowledge the privacy rights of every individual and understand our responsibility to protect the confidentiality of personal information. This Privacy Policy applies to the applications we develop on https://apps.genstore.ai/. Additionally, unless otherwise stipulated, we reserve the right to update our Privacy Policy at any time, and such changes will take effect immediately.
Please note that this Privacy Policy is an integral part of our product's terms and conditions of use.
Merchant's Customers — When providing services to merchants, we may obtain your personal information. We process this personal information on behalf of the merchant and recommend that you review the merchant's privacy policy. For any complaints, questions, or requests, please contact them directly. When customers use our services directly, we also obtain and control the customer's personal information.
Merchants — Most of the information we collect about merchants is business information rather than personal information. We use the collected information to support and better understand our merchants, and to provide and improve our services.
The information we collect is detailed in the table below.
| Category of Information Collected | Examples of Information Collected | Purposes |
|---|---|---|
| Customers of Our Merchants | ||
| Account Information | Name, contact details, account usage information | To facilitate your use of the application |
| Behavioral Data | Your browsing, search, and click behavior on third-party platforms such as Google | To promote our services and merchants based on your preferences |
| Device and Geolocation Information | Device type, operating system, browser; GPS data, IP address, or manually shared location information based on the user's device | To recommend nearby merchants and products that may interest you based on your location |
| Product, Service, and Order Information | Product details, shopping cart, order information | To promote our services and merchants based on your preferences |
| Preferences | Types of stores you shop at, your budget, your favorite stores, and similar preferences | |
| Interaction Data | Comments, posts, social interactions, clicks, browsing, and other advertising interactions | |
| Contact Information | Name, email address, mailing address, city, etc | To market our services and merchants; to communicate with you |
| Merchants | ||
| Account Information | Advertising account, payment information | To provide you with the basic services of the application |
| Product and Service Information | Content of products or services you upload | For product promotion and traffic acquisition |
| Sales and Advertising Data | Sales conversion data obtained through advertising | To optimize your advertising campaigns |
| Website URL Data, Internal Link Data | Product links, service links on the website | To analyze the SEO performance of each page and provide recommendations for search engine optimization; to analyze the relationships between internal links |
| Communications | Emails and other communications you send to us, including whether you click links or open emails | To communicate with you; to manage, test, and improve our services; to market and promote our services |
We strictly adhere to this Privacy Policy and relevant laws when collecting, using, storing, and disclosing your information, always with your consent. While providing this information is optional, please note that refusing to share personal details may limit your access to our application.
For merchants and users in the European Union, the collection, use, storage, and disclosure of your personal information will also comply with the General Data Protection Regulation (GDPR) (EU 2016/679).
We collect personal information from you to provide services, operate the application, and send notifications and marketing emails about our website, application, and other products or services.
If you wish to unsubscribe from future emails, you can do so at the end of our emails. Please note that if you choose to unsubscribe from our emails, we may still send you updates related to your account to continue serving you on the application or website.
We do not sell your personal information to third parties. However, we may disclose your personal information to third parties, such as vendors, service providers, contractors, or agents, who perform services on our behalf or assist us in using, storing, or processing personal information for the purposes described in this Privacy Policy.
We strive to ensure that any information you provide is securely stored in a protected network environment. However, data transmission over the internet cannot be guaranteed to be 100% secure. By consenting, you acknowledge and accept the inherent risks associated with such transmissions.
We use servers located in the United States to store your relevant information. If you are located outside the United States, please be aware that your personal information and other information collected through this application may be transferred to the United States for the aforementioned purposes. By accepting this Privacy Policy, using this website, or providing any personal information to us, you consent to the transfer of information to the United States.
This website does not use Cookies to store or track any form of user data.
This application may contain links to third-party services (including but not limited to social media platforms). Please note:
We collect, use, disclose, and store personal information of children under the age of 13 only with the consent of a parent or guardian. If you believe that a child under the age of 13 has provided us with personal information without parental or guardian consent, we request that you contact us immediately.
We retain collected personal information only for as long as reasonably necessary to achieve the aforementioned purposes or to comply with any legal requirements (including statutory retention periods).
If your personal information changes, or if you no longer wish to use our application, you can correct, update, modify, or delete/remove your information by making changes in your profile within the application. Alternatively, you can contact our Privacy Officer to assist with these requests. Please note that we may require you to provide identity verification. General and anonymous data from terminated accounts may be retained to ensure the integrity of our database.
We process personal information on behalf of others, including merchants. For any complaints, questions, or requests related to your personal data, please contact the relevant merchant directly. If you are dissatisfied with their response, you may contact us directly, but we cannot guarantee that we will be able to resolve the issue.
If you are a resident of the European Union, you have the right to request that we provide, correct, update, or delete your personal information. If you wish to exercise this right, please contact us using the contact information provided below.
If you have any questions, please contact our Privacy Officer using the following information: